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Report Analysis: Lower TCO with 3rd Generation CRM

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"Report Analysis: Lower TCO with 3rd Generation CRM"

CRM Total Cost of Ownership: Comparing Open Source Solutions to Proprietary Solutions.

Identify and compare the Total Cost of Ownership between 3 CRM generations based on inherent costs including:

  • Acquisition (pricing)
  • Implementation (integration control)
  • Maintenance Upgrades (deployment flexibility)


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