Free White Paper: "Automation, AI, and Analytics: Reinventing ITSM"
IT service management (ITSM) is a hub of digital transformation and constant change. In Automation, AI, and Analytics: Reinventing ITSM, EMA analysts Dennis Drogseth and Valerie O’Connell investigate the new ways in which artificial intelligence (AI), automation, and analytics are redefining ITSM’s role in business innovation, services, and organizational reinvention. View full description >
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